All Covered Launches Series of IT Guides for Small and Mid-Size Businesses

New Handbooks Help Business Executives Address Today’s IT Challenges

(Redwood City, CA) December 15, 2003: All Covered—the only nationwide information technology (IT) outsourcing services company focused solely on the unique needs of small and mid-size businesses (SMBs)—today announced that it is launching a series of guides aimed at helping SMB executives better understand and respond to current technology issues.

"Since we were founded in 1997, All Covered has accumulated an unparalleled amount of experience and expertise regarding the technology challenges facing SMBs," stated Tim Mott, Chairman and Chief Executive Officer of All Covered. "We are pleased to convert our hands-on experience into a series of management handbooks that can help SMB executives address their IT concerns."

All Covered provides a comprehensive set of IT services for SMBs on a continuous or on-call basis:

• All Covered Care (ACC) – Our flagship service includes proactive, ongoing hardware, software and network maintenance and support 24x7. ACC includes:
  • Technology planning, forecasting and budgeting
  • Security strategy (firewall, network and data)
  • Network diagnostics
  • Network administration (support your existing IT staff)
  • Systems integration
  • Systems setup, configuration and upgrade
  • Systems and network design, planning, deployment, upgrades, migrations, moves or maintenance
  • Multiple/mixed platform support
  • IT performance measurement and optimization
• Remote Management Services – 24x7 network monitoring and remote support
• All Covered Back-up – Simple, automatic, on-line desktop and laptop data back-up and recovery
• All Covered Access – Internet access and services selection, setup and installation assistance
• All Covered Purchase – Technology and product advice, recommendations and assisted purchasing

All Covered is kicking off its IT Guides for SMBs series with its first two publications focused on Security; and Email Management and Spam Control. All Covered’s future IT Guides for SMBs will examine IT outsourcing; backup and storage strategies; disaster planning and recovery; wireless technology; and maximizing IT return on investment (ROI).

To learn more about All Covered’s IT Guides for SMBs, go to www.allcovered.com/articles.asp.

About All Covered

All Covered is the only nationwide information technology (IT) outsourcing company that focuses on the unique computing, networking and application needs of small/mid-size businesses and branch offices of larger organizations. All Covered's geographic reach, extensive knowledgebase, automated systems, proven methodology, and preferred vendor relationships helps clients meet their business objectives.

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Contact Info:
Edith Gong
650-486-5028
press@allcovered.com