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10 Year Retrospect

Milestones in All Covered’s History and in Information Technology

As All Covered has grown and changed over the last 10 years, so has the face of information technology. This is a short list of milestones throughout All Covered’s 10 year history mapped against some information technology milestones that occurred during the same time. (Note: this list is by no means complete, just a very small example of milestones that had an effect on our clients and on small businesses.)

Year

All Covered Milestones

Information Technology Milestones

1997
  • 12 Employees
  • 20 Clients
  • 1 Office
  • Intel Pentium II
  • First DVD is available

1998
  • 50 Employees
  • 140 Clients
  • 2 Offices
  • Windows 98 ships
  • XML introduced

 

1999
  • 160 Employees
  • 450 Clients
  • 5 Offices
  • 802.11a (wireless networking protocol)
  • Y2K uneventful – at least for small businesses and All Covered clients

2000
  • 13 offices opened across the US
  • All Covered Care introduced
  • Windows 2000 ships
  • Size of web estimated at 1 billion pages

2001
  • Desktop backup service launched
  • Partnerships with broadband service providers established
  • Mac OS/X launched
  • RIM Blackberry ships

2002
  • Operating in 20 offices across the US
  • Key operational database (GoBase) ported to SQL with web interface
  • Handspring Treo ships
  • Highspeed USB 2.0 available

2003
  • Client Portal introduced
  • Remote Monitoring introduced
  • Safari introduced
  • iPod and iTunes launched

2004
  • Client Support Center established (centralized remote support)
  • Email Protection Service launched
  • Google IPO
  • Over 1 billion cellular users worldwide

2005
  • Microsoft Gold Certified Partner status achieved
  • Network Operations Center (NOC) established
  • Over 4000 Clients served
  • Google claims 8.2 billion searchable web pages
  • YouTube founded

2006
  • 350 Participants in Vista Web Seminar
  • Nearly 236 million spam blocked/quarantined by Email Protection Service
  • 300 Employees
  • Windows Vista ships
  • Firefox 2.0 browser is released

2007
  • All Covered Procurement, leasing and financing options available
  • Over 20,000 support tickets resolved
  • Over 5000 devices and servers are remotely monitored
  • Hitachi ships 1-terabyte hard disk drive
  • Over 70% of American homes have broadband Internet access

 



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