All Covered Celebrates 10 Years of IT Service to Small Businesses

Company Grew from Serving 20 Clients to 4500 in a Decade

All Covered is embarking on a year-long celebration that highlights 10 years of IT services for small businesses. The celebration will include tributes to clients and partners and a contest that will provide an “IT makeover” for a deserving company.

All Covered started its business in the San Francisco Bay Area with the mission of providing computer and network support to an underserved market – small businesses. As use of the Internet and email quickly grew, small businesses saw information technology more integral to running their business. With this increased dependency on IT, small businesses became more vulnerable to malicious activity such as worms and viruses, saw the need for increased security and wanted a way to manage this function effectively. Many small businesses could not afford a full time IT department, nor could they justify hiring a full-time person to support their information systems. All Covered help fill the void by providing part-time professional IT support for an affordable hourly fee. Clients got the same quality and expertise normally seen in IT departments of larger companies.

Within two years, the company expanded to Los Angeles, Orange County, Seattle and Dallas. By the end of 2001, All Covered’s technical team grew to 200 consultants, serving 3,000 clients in 18 major metropolitan areas across the U.S. Today, All Covered has over 300 employees and serves over 4,500 clients annually. Since its early days as a 10 person company, All Covered continues to stay abreast of the latest technology advancements as well as expand its suite of services including: Remote Monitoring, a 24 x 7 Network Operations Center, a Client Support Center (remote desktop and server support), communications security and compliance solutions, a Client Portal, Procurement Services for total IT lifecycle management and online backup solutions for desktop computers and servers.

Over the last decade All Covered has worked with numerous technologies, operating system platforms and hardware companies including Microsoft, Novell, Apple, Cisco, Symantec, HP, IBM, Dell and many more. All Covered will continue its focus on small businesses by adding valuable services that support, protect, and manage IT environments, and enable the success of small businesses. All Covered will leverage its size and relationship with vendors and partners to provide complementary products and services at competitive prices. Its goal is to build a community for our clients - a place where they can learn from others, find business resources and share best practices. All Covered wants to be a single source of IT advice and support for its clients.

All Covered recently thanked one of its very first clients, ImageX, with a custom-made cake and a short presentation from its CEO, Tim Mott.

If you have an interesting story about your relationship with All Covered that you’d like to share, please email it to us and you could be featured on our website.

We look forward to the year-long celebration and give a heartfelt thanks to all our clients!