Remote Support

What is Your Organization’s Weakest Link?

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All Covered knows that your organization is tech savvy-at the least, it has in place a secure perimeter that will deny network access to non-credentialed machines and users, it ensures that all patches and updates for operating systems and applications are always up-to-date, and it provides security awareness training to its staff on a regular [...]

Getting Remote Network Support For Your Small Business

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In any business environment, it’s almost inevitable that issues will come up with computers, and tech support will be needed to fix it right away. Sometimes however, the technical support person of a small business may not always be available. He may not have the time to travel out to the site, or they have [...]

The Benefits of Unattended Remote Support

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“IT Support” – a phrase that causes a sinking feeling somewhere around the location of your check book. No one likes it, but everyone needs it. Fortunately, IT support can be an affordable part of your business plan. What it is Unattended Remote Support is IT system support that is done from a location other [...]

IT System Maintenance Through Remote Support

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When your IT systems need maintenance, you don’t always have to have an IT engineer visit your worksite. Instead, consider the benefits of remote support. Remote support is defined as IT systems maintenance that is done to your computer systems by an engineer who, instead of physically working on your machines, will access and support [...]