San Diego, California Remote and On-site Network Monitoring and Service
For small to medium-sized businesses IT networks: computer help, troubleshooting and support, including Chula Vista, La Jolla, Escondido and more.
All Covered's Remote Monitoring service give you peace of mind that your critical network devices such as your servers, routers, firewall and network services such as email, web and backup are running smoothly.
If your California company is located beyond the larger urban areas such as Chula Vista, La Jolla, Escondido, and Mira Mesa, your local network systems support options may be limited in skills, or not available during crises. This results in a network environment that is unusable or causing wasted time due to technical issues going unresolved for too long. All Covered's group of field proven network consultants average more than 10 years of real-world IT industry experience, in the trenches of network systems support, performing a broad range of technical projects for a varied range of clients. This means you get not only the technical know-how needed for the job, but an expert with proven methods for applying that expertise to deliver cost effective network solutions.
Offsite Remote Monitoring with Onsite Support
Remote network monitoring allows All Covered to anticipate or identify issues before they become major problems. Real-time reports and a status dashboard help pinpoint the problem areas immediately.
Our Network Operations Center (NOC) monitors your network devices 24 x 7 and if there is an alert, they will quickly determine if the issue is merely a warning or false positive, or if it warrants remote support from our Client Support Center (CSC) or an onsite visit by your consultant. Business impact rules are determined with you in advance for each device or service being monitored, so All Covered knows how you would like us to resolve an issue – 24 x 7, the next business day, our next on-site visit or any other interval.
Remote Network and PC Support for San Diego, California Small to Medium-sized Businesses
If Remote Support is required, the CSC engineer is equipped to handle the issue using state-of-the-art tools and our network guidebook documentation. Our Remote Computer Support System allows the CSC engineer or consultant securely log into the server, pinpoint the problem and resolve it remotely. The service is convenient and provides a fast response because support can be done 24 x 7 without intervention on your part or disruption to you.
Full Array of Security Help
All Covered's certified security consultants can help you perform complete security audits, recover quickly from intrusions, configure safe techniques for remote and mobile access, deploy advanced software for protection against viruses, spam, and directory harvest attacks, and craft a security strategy with 24x7 monitoring.
National Remote Support for Microsoft and Cisco-based Networking Environments
All Covered's Network Operations Center offers expert remote support for Microsoft and Cisco-based environments throughout the United States. All Covered's certified experts have the experience to help you troubleshoot and resolve difficult network problems quickly and affordably. The breadth of technical expertise represented by All Covered's team of engineers makes it possible to escalate even the most difficult problems to appropriate subject matter experts as required.
In-depth Expertise in Microsoft's Advanced Server Platforms
All Covered offers in-depth expertise in Microsoft's leading server platforms and applications including Windows Server 2003, Microsoft Windows 2000, Windows NT, Microsoft Exchange 2003 Server, Exchange 5.5 and Exchange 2000 Server, and SQL Server 2000.
One-stop Resource for Comprehensive Network Support Services
All Covered can be a single source for most network support needs. While focused on supporting environments from Microsoft and Cisco, All Covered engineers frequently work with installing, supporting, integrating and troubleshooting technologies from leading hardware and software companies including Check Point Software, WatchGuard, Juniper Networks, SonicWALL, and Symantec.
Expert Wireless Consulting and Support
All Covered's Wireless Consulting Services offer small and medium organizations a fast, affordable way to select and integrate the latest wireless technology. Few businesses of this size have in-house IT staffs with the expertise or time to keep up to date on the fast-paced world of wireless products and services, and even fewer have the field experience to cut through the hype in order to identify and integrate optimal network solutions. All Covered's long background both as an integrator and consumer of wireless technology makes it possible to offer expert engineering support for a broad range of wireless applications.
Experience with a Broad Spectrum of Business Network Configurations
All Covered's expert engineers have provided Information Technology support services to thousands of companies in hundreds of diverse industries, giving All Covered a unique real-world experience with what IT solutions work and which ones don't.
Contact us for more information
- All Covered Care: Information technology consulting and management
- Remote Monitoring IT Services
- Network Consulting and Support
- On-Call Care
- All Covered Backup
- Call us: For a personal consultation, call our local sales team at (866) 446-1133
- Email us: Use our contact form and we'll contact you within one business day.
- Free Newsletters: Use our Free IT Newsletters about IT issues facing small to medium-sized businesses
Services and Coverage in the San Diego, CA Area
We provide a range of IT consulting services including overall information technology management, IT procurement, integrated message management, mobile technologies, and network management in San Diego as well as Chula Vista, La Jolla, Del Mar, Coronado, Temecula, Escondido, Carlsbad, Oceanside, Mira Mesa, Poway, Ramona and more.
We have experts to help with Chula Vista, CA network consultants, California information security consultants, CA IT consulting, San Diego, CA remote computer network consulting, CA troubleshooting. We have local partners for California VoIP outsourcing consultants.
Example Project: Replacing a Key Data Server
We installed a Windows server, running the Etrade application Equity Edge 6.0, which runs an Oracle Lite database for 2-4 users. This server also housed all the Accounting and HR files, including a QuickBooks database used by mulitiple accounting users. A key component was making sure the backup and data recovery system was disaster-proof.
Looking for a great place to work? Learn more about network engineer jobs in San Diego, Chula Vista, or La Jolla, or check out current job opportunities.
San Diego Office
409 Camino Del Rio South, Suite 203
San Diego, CA, 92108
Sales: (866) 446-1133
Client Support: (877) 224-8911
Fax: (877) 224-8912
San Diego Office |
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409 Camino Del Rio South, Suite 203 Phone: (866) 446-1133 |
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What our clients are saying |
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"All Covered was here to provide valuable technical support and advice during a computer software transition. Their support technician’s helped us engineer our needs to meet hardware and software requirements - their continued support has made our system secure and compliant over the last three years."
"In November of 2002, our law firm needed to replace its then in-house IT person. We were looking for an IT provider that could bring its knowledge and experience to develop and maintain our servers and workstations, and advise us as to necessary and appropriate upgrades to our technology equipment and software. We chose All Covered as a result of recommendations by several other local area law firms. We have been very satisfied with the advice, service, and overall response time received from the All Covered team."
"When we lost many of our computers in a robbery, All Covered sprang into action. The consulting team quickly recovered our key data and got us back to work. Thanks to their proactive monthly support approach, "All Covered Care", all we lost was hardware, which was easily replaced. Our critical data and information was saved."
"We LOVE working with All Covered. Our ACC consultant is extremely technically experienced and personable - a tough combination to find. If great technical skills, a solid business orientation, and a keen focus on customer service is what you are looking for, All Covered is an excellent choice."
"We outsource all of our IT functions, so we expect very high quality service — All Covered truly delivers! Last year we transitioned from a MAC to PC/Windows environment, and selected All Covered as the vendor to manage our desktop systems. Always responsive, well prepared and providing custom service to the manner in which we use our IT systems, All Covered's expertise in maintenance and trouble shooting is consistently outstanding."
"Our relationship with All Covered can be described in one word: "quality." They hire quality people who are knowledgeable and go above and beyond when necessary to provide quality service. We are a highly satisfied customer."
"We are a company with a strong commitment to enhancing our firm's productivity through technology. All Covered has really fit the bill for us. Their experienced staff is able to handle issues ranging from routine maintenance and security to long range planning. We think of All Covered as an integral part of our staff."
"All Covered has played a critical role in helping us achieve our systems' goals over the last several years."
"Since we became an All Covered client in 2002, we've been very happy with their service. Not only do their consultants do an excellent job with the ongoing IT maintenance and support, but they've also been great about taking on extra assignments, such as developing an IT disaster preparedness plan for us. When it comes to IT support, All Covered really offers a complete solution."
"At the Red Cross, we provide relief for victims of disasters and help people prepare for future ones. You could say that All Covered is providing a similar service in the IT world. In its own way, All Covered has been a real life saver for us."
"The biggest benefit is that All Covered has taken ownership for the network. They've identified problems we hadn't noticed and opened our eyes to possibilities we hadn't considered. And they've done it with great competence and professionalism. Add to that, they're very responsive. When we phone, someone is always here within 24 hours. That's a big difference from the way things used to be. All Covered has effectively relieved me from my IT management duties, and I couldn't be happier."
"All Covered and the service they provide have become an integral part of our business operations. By selecting All Covered as our outsourced IT partner, our firm has been able to effectively utilize technologies that substantially increase our productivity, allow us to better serve our clients and keeps us ahead of the competition."
"All Covered was the definitive IT support choice for our law firm. The level of experience in Legal IT environments provided by All Covered is unmatched. Their consultants helped us to make informed software decisions and to implement network security measures that protect our most confidential client information."
"All Covered has helped to minimize the distractions IT problems can cause a small firm such as ours. Now, we can spend more time and energy on the work we want to do - architecture and interior design."
"All Covered has done a great job supporting us. I know I don't have to worry about things going wrong with our IT systems as I know I can escalate to All Covered whenever I need to. I really like the Client Portal, which allows me to keep track of everything that's going on with our systems. I wouldn't go anywhere else for IT support."
"All Covered delivers really great service. Their engineers are smart and they work hard to stay on top of emerging technologies that we can take advantage of. We are very happy with All Covered as our IT service provider."
"By using All Covered, Venture Homes has directly saved between $30k to $40k in IT related expenses over the last year.
"I just wanted to take a moment and pass along our collective appreciation for the expertise and performance of our All Covered team. The team has done an excellent job of getting their heads around each and every challenge, providing timely and intelligent responses on each ticket and issue, and keeping the constituency as happy as possible. I know it hasn't been easy, but that's how you separate true service from lip service!"
"No matter how big we become, I'd always want to have All Covered's expertise available to us. I'm very happy with the quality of the All Covered people. I can call them whenever I need them, or put requests in the Client Portal for things that can be fixed next time they come to our office."
"The All Covered employees take great pride in their work. We're now safe in the knowledge that all our IT systems are documented and secure. The All Covered staff are very competent and responsive. Financially we're a little better off than having our own person, and with All Covered, we have so many more resources and all the breadth of skill available to us."
"I have been very satisfied with the IT service we have received from All Covered. The people are very responsive and easy to work with. All Covered has helped us build a secure IT environment that gives us peace of mind. The fact that a whole team of people is available to support us is great and our employees are very happy with the experience they have had."
"All Covered has supported our IT systems for as long as I have worked here, which is more than 6 years. My experience with the service has been very good. Most importantly, the engineers are very responsive when we need help. They even came to my house to fix a PC problem when I was working from home. We use All Covered for our computer and software purchases and that service goes very smoothly too. Overall, All Covered has been a reliable IT support company over the many years they’ve supported us."
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