Upgrading your operating system, patching your software, worrying about a firewall breach—you don’t have time for all this. You have a legal practice to run. Here’s an idea: leave it to us. The Lawyer’s Help Desk™ is an exclusive legal IT support service from All Covered. Consider our help desk an extension of your practice. The engineers on staff comprise former legal professionals who have worked at real-world law firms. They're experts in legal technology, and have trained teams in law firm IT support.

Our engineers understand that your time matters, and they help you maximize your time with legal services outsourcing. They rely on the All Covered Guidebook, which captures key processes, applications, and instructions to better manage legal infrastructure.

The Lawyer’s Help Desk provides personalized IT support—a one-on-one relationship specific to your practice. Your engineer, assigned to your account, is armed with the Guidebook and the knowledge to swiftly and smartly fix your issue.

Speak to a Legal Help Desk Expert

Document and Records Management

Document and Records Management

The help desk supports document management system (DMS) software to help your firm achieve your objectives. Coordinate information, streamline processes, strengthen storage capabilities, modernize your interface, and search quickly with our DMS offerings.

Litigation Support

Litigation Support

Your practice may need support collecting information, conducting investigations, estimating costs, or analyzing data. Our help desk engineers have expertise in these tactics, access to automation software, and tools for cybersecurity threat detection.

Practice and Case Management

Practice and Case Management

If you’re wasting time trying to find and collect and file and record, you’re falling behind the competition. Our help desk can recommend software that automates case management tasks, so you can work faster. You’ll save money and stay competitive with better control over your data, your services, and your processes.

Cost Recovery

Cost Recovery

Avoid liability, and get help managing fees and settlements, with the expertise of our help desk. All Covered software can estimate, forecast, specify, and itemize costs, expenditures, delinquencies, and claims.

Document Collaboration

Document Collaboration

Work together with clients and teams—from different devices, locations, or time zones. Learn more about our cloud-based systems and servers that allow multiple points of access, from anywhere, to a single document.

Metadata Removal

Metadata Removal

Share with clients, collaborators, and coworkers only what you intend—and nothing more. We specialize in scrubbing difficult-to-delete data by using software that inspects, deciphers, and excises metadata. Our help desk can also offer a step-by-step guide.

© 2017 All Covered is a division of Konica Minolta Business Solutions, USA, Inc.

Privacy Policy     Terms of Service     Site Map