The Lawyer’s Help Desk™ is an exclusive legal IT support service from All Covered. Our engineers understand that your time matters, and they will maximize your time with fast one-on-one legal support service so you’re not spending your billable hours waiting on hold. Consider our help desk an extension of your legal practice. The engineers on staff have supported real-world law firms so they understand the nuances of legal technology and have managed teams specializing in law firm IT support.

As part of The Lawyer’s Help Desk™, the Guidebook records key processes, applications, and instructions to better manage your legal infrastructure. This tool provides our engineers with pertinent information and knowledge to swiftly and smartly fix your issue.

speak to a legal expert

Did you know?

  • 1 out of 4 law firms have been victim of a data breach
  • – The American Bar Association

Document and Records Management

The help desk supports document management system (DMS) software to help your firm achieve your objectives. Coordinate information, streamline processes, strengthen storage capabilities, modernize your interface, and search quickly with our DMS offerings.

Practice and Case Management

If you’re wasting time trying to find and collect and file and record, you’re falling behind the competition. Our help desk can recommend software that automates case management tasks, so you can work faster. You’ll save money and stay competitive with better control over your data, your services, and your processes.

Document Collaboration

Work together with clients and teams—from different devices, locations, or time zones. Learn more about our cloud-based systems and servers that allow multiple points of access, from anywhere, to a single document.

Litigation Support

Your practice may need support collecting information, conducting investigations, estimating costs, or analyzing data. Our help desk engineers have expertise in these tactics, access to automation software, and tools for cybersecurity threat detection.

Cost Recovery

Avoid liability, and get help managing fees and settlements, with the expertise of our help desk. All Covered software can estimate, forecast, specify, and itemize costs, expenditures, delinquencies, and claims.

Metadata Removal

Share with clients, collaborators, and coworkers only what you intend—and nothing more. We specialize in scrubbing difficult-to-delete data by using software that inspects, deciphers, and excises metadata. Our help desk can also offer a step-by-step guide.

Media Library