Comprehensive IT management services, unparalleled support
It’s important to ensure that critical IT systems are always available to support core business functions, but maintaining IT systems with an in-house IT staff can be costly and leave you without expertise in the latest technologies. All Covered has services to address your ongoing managed IT support needs.
Our Managed IT Services provide regular management of systems and networks that keep your PCs, servers and networks up and running, minimizing downtime and maximizing productivity. We’ll build the right managed IT service plan to optimize your business.
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Managed Mac Services
Apple is a popular platform for today’s business and is a the preferred choice for many professionals in the workforce. It is designed to support them with what they’re already familiar with and love to use.
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IT Service Desk
Problems with technology can arise anywhere at any time and access to an IT support help desk is crucial. When one of your IT users has a question or needs help with a program or IT device, they’ll have immediate access to technical support regardless of whether it’s day or night.
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IT Support
Even the most stable and patched IT systems can develop problems that require IT support. If any part of your organization’s IT systems develop a problem, we’ll know about it immediately, often before you do. We’ll remotely access your organization’s systems and initiate remote IT support to address the problem.
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Server and PC Management
All Covered offers comprehensive server and desktop management to proactively update, back up and manage all of your computers and servers remotely. Every aspect of the network is monitored by remote IT support so issues can be detected before causing a problem.
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IT Strategic Planning
All Covered’s engineers can help guide your business through the abundance of emerging technologies at your disposal and help plan a strategy that makes the most of your IT budget while addressing current and future technology needs and supporting your organization’s goals.
Server Backup Solutions
Server crashes can affect any business. Our server backup solution uses an easy-to-deploy dedicated local appliance that incorporates local backup, cloud backup, and object-level exchange restore, and offers a local and cloud server business continuity option.
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All Covered Client Portal
With All Covered’s client portal, you can schedule visits, submit and track help tickets online, and access upcoming scheduled IT support, client services reports, network diagrams and proposals. It is also used to view financial data such as billing statements, past and current invoices, and payment histories.
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Virtualization
All Covered can transition your company to a virtualized server, allowing for reduced hardware costs, increased flexibility of your systems and additional data security options. With server virtualization, you can reduce the number of servers you have in production, which will save on upgrade and energy costs.
IT Support
Even the most stable and monitored IT systems can develop problems that need to be addressed. All Covered can remotely access your organization’s systems and initiate remote IT support to address problems as they arise. When remote support isn’t enough, our engineers are available for onsite visits to assess problems and make repairs.
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Despite the claim of satisfaction with current IT infrastructure
- 91% of SMBs say an all-in-one IT system that seamlessly integrates hardware, software and services would be relevant to their organization
