Internal Standards & Best Practices

The ATS group works to constantly hone, refine, and create numerous internal standards and best practices - so your organization can rest assured you'll get the same level of nationwide expertise.

Standards Development

Standards Development

The ATS team is tasked with developing and maintaining internal standards & practices for All Covered engineers. Here are just some of the standards they've created:

  • Firewall Standards
  • Malware and Breach Initial Incident Response Best Practices
  • Remote Desktop Best Practices
  • Mac Workstation Standards
  • Network Naming Standards
  • iSCSI Best Practices Standards

Escalation & Engineer Training

Escalation & Engineer Training

All Covered assures our staff has proper training and expertise; however, even the most skilled engineer can occasionally face a challenge that requires escalating to a Subject Matter Expert. When this occurs, ATS works directly with the engineer, and helps them through all stages of resolving the problem.  ATS is also involved with adding new internal training content to help avoid similar future escalations.

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