Empower Your Mobile Office

With the high demand for productivity in the workplace, many employees find it essential to have access to their office desktop computers. After all, many IT support policies require day-to-day mission-critical functions to be processed through the compan

March 16, 2011 by Alex Collins, IT Services Consultant

Empower your mobile officeWith the high demand for productivity in the workplace, many employees find it essential to have access to their office desktop computers. After all, many IT support policies require day-to-day mission-critical functions to be processed through the company's internal network infrastructure. This is to ensure access to critical databases and in-house applications, and to maintain data security. With the availability of technologies such as mobile and cloud computing, productivity can be extended beyond the confines of the office. All the mobile worker needs is a solidly implemented mobility plan that will boost efficiency, enhance productivity, and allow them to meet client demands even when operating from remote locations. However, there are many challenges down the road, such as spotty data coverage, unsecured wireless network connections, and limited access to the company's software applications. Here are a few technologies and services your IT service team can leverage to better support the traveling worker. Web-hosted SaaS Applications on the Cloud The essential road warrior's hardware of choice naturally includes a laptop and a good Internet-enabled handheld device like a smartphone or a tablet computer. But while they may come with the essential productivity tools, using Web-hosted SaaS (Software as a Service) applications offer great benefits when it comes to efficiency and real-time collaborations. Developers like Google, Oracle, Cisco, and SAP all offer good collaborative SaaS tools SMBs can leverage on. These will prove crucial for the traveling project manager, content developer or even IT consulting personnel who need to securely share and concurrently work on data with other team members, partners and clients. Virtual Desktop Infrastructure Remote Access Some files are just not meant to be copied and/or taken out of the office servers, such as critical reports and sensitive customer details. However, if you need access to them when offsite, implementing virtual desktop infrastructure (VDI) services just might be what you need. It allows you to remotely access files, applications, and even custom computing environments natively installed on office-based machines. Of course you'll have to get clearance and restricted access from your in-house IT support department to utilize VDI. Reliable VDI services in the market right now include VMWare View, GoToMyPC, and LogMeIn. Disk Encryption Security Data security will always be the top concern for workers operating under a mobile office scenario. Because of this, many security practices and solutions have been developed, such as data encryption. It's an effective and affordable way to protect your sensitive data by scrambling files, folders or even whole drive partitions into undecipherable characters. The data would only be unscrambled using unique electronic keys specially generated during encryption. It ensures that whether the security breach involves the physical theft of computing or storage devices or malware-driven attacks over an unsecured network, only you and your IT support team would be able to access the encrypted data. IP Telephony Communications As far as productivity goes, the constant communication between the road warrior and his office-based colleagues are important. VoIP technologies offer affordable solutions to help establish and maintain communications, whether you are initiating a virtual meeting, a Webinar with coworkers from different locations, or simply need to make a quick confirmation call to a client. From basic instant messaging applications that are free to download, to full-featured, subscription-based telepresence services, you can choose the right service that will serve your needs based on your IT support organization's specifications. With more than a decade of mobility experience, All Covered can help you choose the best solutions to connect both your mobile employees and remote facilities to your primary business site. Call our IT experts at 866-446-1133 to know more about how mobile technologies can further workforce access, and significantly boost productivity for your small and medium-sized business.