Mobile Device Management: Managing the Risks, Maximizing the Benefits

June 22, 2015 by Alex Collins, IT Services Consultant

Group of people using mobile devicesSending work emails on personal iPhones. Accessing databases on personal laptops. And collaborating via self-bought iPads. As BYOD (bring your own device) becomes more commonplace at workplaces all over the US, you hear more rave reviews from workers who report increases in productivity and satisfaction from using their own devices for work purposes.

Not everybody's raving, though. To conscientious IT officers, BYOD can be quite a headache. Allowing end-users to use their own devices to access office networks invites trouble - compromised security and a lack of uniform end-user support can counteract BYOD's benefits.

Balancing Benefits and Risks

It's a tough balancing act, weighing the benefits vs. the risks of BYOD. On one hand, increased uptake: users are more inclined to use their personal devices on the job (and use them effectively), increasing productivity along the way. On the other hand, security: increased security threats from users' unsecured devices can threaten the overall stability of the system.

On one hand, BYOD is cost-effective: by shifting acquisition costs to the end-user, management can mobilize a workforce of thousands without spending a ton on company-issued gadgets. On the other hand, uniform end-user support will be harder to implement, as workers using completely different devices and platforms can diffuse the IT department's ability to assist when problems crop up.

That's where mobile device management (MDM) comes in: it's a service that simplifies IT managers' control and support of mobile devices. With a mobile device management console in place, a single IT manager can secure, monitor, manage and support a wide variety of authorized mobile devices.

From MDM to EMM

Properly implemented, MDM maximizes the benefits and reduces the risks to a minimum - in one fell swoop. From a single central admin console, IT managers can view and manage all devices - simplifying workflow without decreasing effectiveness.

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Download our eBook "Mastering the Mobile Workplace."

  • They can introduce all types of mobile devices into the enterprise environment - smartphones, tablets, and laptops, running on a variety of platforms;

  • They can remotely configure and update device settings, monitor devices for compliance threats, and implement security checks and fixes;

  • They can quickly generate and export reports, or act on the information provided

MDM works most efficiently when implemented as part of an overall Enterprise Mobility Management (EMM) solution: a strategy and process that dictates how your enterprise technology works with all mobile devices, both the company's and the end-user's.

Two other inter-related components work with MDM to make up EMM: app management and mobile content management. App management controls how approved apps work on authorized devices. And mobile content management controls how authorized users access, store and distribute content on their respective devices. All three working together protect your enterprise, your staff and your customers from embarrassing security lapses, while effectively controlling how devices, apps and content work with your own enterprise solutions.

Just a few years ago, IT managers would have complained of the impossibility of managing multiple devices and platforms in this manner. But the effectiveness of today's enterprise mobility management systems has changed their tune.

The All Covered Difference

All Covered offers comprehensive Mobile Management Services powered by AirWatch, a leader in the field of enterprise mobility management. We can help guide your business to best solution, making sure your entire range of mobile needs are All Covered. Contact us at 866-446-1133 for a free consultation and visit for more information about our mobile services.