Unify Your Communications for Enhanced Productivity
Connect calls, chats, and video conferencing to boost team productivity—whether in person, remote, or hybrid.

Maximize your Microsoft phone system capabilities.
Access one secure place to call, meet, and message.
Discover an all-in-one collaboration solution with flexible packages from basic softphone to premium meetings.
Elevate your interactions with customer essentials.
Our experienced team provides personalized and reliable call solutions.
Our Industry Expertise
All Covered has a proven team of technical experts with deep experience helping clients across all industries to take advantage of cutting-edge communications solutions with our full lifecycle support.
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Education
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Our Satisfied Clients
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Real Stories From Our Happy Clients
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Stay Connected with Unified Communications
Leverage Cloud PBX with WebEx or Calling with Microsoft Teams for streamlined communication and collaboration.
Read More
Cloud PBX with Webex
We are proud to bring you Cloud PBX with Webex—a fully integrated collaboration experience with advanced calling, messaging, and meetings capabilities all in one elegant app.
Read More
Calling for Microsoft Teams
The entire Microsoft Teams Calling lifecycle is supported by cloud-based Operator Connect from migration to deployment, capacity management, support, analytics, and integration.
Read MoreFrequently Asked Questions
What is Unified Communications?
Unified Communications refers to the integration of various communication tools and technologies into a single, cohesive system. This includes voice, video, messaging, email, and conferencing solutions and services, allowing for seamless communication and collaboration across different devices and platforms.
What are the benefits of Unified Communications?
Unified Communications enhances productivity by streamlining communication processes, reducing response times, and enabling real-time collaboration. It also improves flexibility, supports remote work, reduces costs by consolidating services, and enhances customer service through better communication channels.
What components are typically included in a Unified Communications system?
A Unified Communications system typically includes VoIP (Voice over Internet Protocol) telephony, video conferencing, instant messaging, presence information, email, voicemail, and collaboration tools such as file sharing and virtual whiteboards.
How does Unified Communications support remote work?
Unified Communications systems enable remote work by providing employees with access to communication and collaboration tools from any location with an internet connection. Features like video conferencing, instant messaging, and mobile integration ensure that remote workers can stay connected and productive.
What is the difference between Unified Communications and traditional telephony?
Traditional telephony primarily focuses on voice communication through landlines, while UC integrates multiple communication methods (voice, video, messaging, etc.) into a single platform. Unified Communications also leverages internet-based technologies, offering greater flexibility and advanced features compared to traditional telephony.
How can businesses choose the right Unified Communications solution?
Businesses should consider factors such as their specific communication needs, budget, scalability, integration capabilities, security features, and vendor support when choosing a Unified Communications solution. It's also important to evaluate the user experience and ensure that the solution aligns with the company's overall communication strategy.
What services does Konica Minolta Unified Communications offer?
We offer a range of services including Webex and Microsoft Voice solutions, Cloud PBX with Webex, SIP Trunking, Cloud Fax, Call Recording, and CX Essentials. We provide tiered options to scale with your needs, white-glove service, and prompt support from our U.S.-based Service Desk Team. Our dedicated Solutions Architects, Solution Implementation Specialists, and Customer Success Specialists tailor solutions to your business needs.
What industries can benefit from Konica Minolta Unified Communications solutions?
We cater to various industries including healthcare, finance, manufacturing/commercial, and local government/municipalities/townships, offering tailored solutions to enhance collaboration, efficiency, and compliance.
How does Konica Minolta Unified Communications ensure compliance and security?
Our solutions are designed to support secure and compliant real-time collaboration with secure Cloud Fax solutions, encrypted call recording, E911 capabilities, and more, ensuring regulatory adherence and confidentiality, especially in highly regulated industries like healthcare and finance.
What’s the difference between Unified Communications and Unified Communications-as-a-Service?
Unified Communications as a Service (UCaaS), on the other hand, is a cloud-based delivery model for UC solutions. With UCaaS, businesses access communication tools via the internet on a subscription basis, eliminating the need for on-premises infrastructure. This approach offers greater scalability, remote accessibility, and reduced IT maintenance compared to traditional UC.
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With All Covered as your trusted IT managed services partner, you'll be ready for tomorrow's technical challenges and opportunities.