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Device Services

Comprehensive Device Services from Acquisition to Retirement

Our proven cross-platform expertise enables a secure, modern workplace.

Free Consultation

Put your front line first with the lifecycle management they deserve.

Managing the lifecycle of your user devices can be highly tactical, manual, and distracting unless you have a team dedicated to the task. Shift left by moving labor-intensive, single-case requests to an always-on partner​, and increase savings by moving tasks off high-value resources​.

Comprehensive Services
We offer 24/7 technical support via our Network Operations and Remote Support Centers or On-site technicians.
Enhanced Operational Efficiency
We ensure business continuity by maximizing device uptime and utilization, improving employee experiences, and reducing disruption. Same-day responsiveness and cross-shipping reduces employee down-time​.
Real-Time As-Deployed Asset Visibility​
Avoid needless spending by having a clear sense of which devices you have at-the-ready and when you need to spend.
Flexible and Comprehensive
Fully cross-platform​ and able to manage many device types, we are very flexible with respect to your tools, process, and requirements​. We also handle repair and responsible end-of-life asset disposition.

Experience robust administration and streamlined configuration.

Our Managed Mac services provide comprehensive platform administration, ensuring your Apple ecosystem runs smoothly and securely. We can support your IT team or be your IT team.

Apple Expertise
As an Apple authorized reseller and service provider, our team holds dozens of Apple certifications and brings decades of combined experience. We apply that expertise by delivering state-of-the-art Apple management for your team.
Enhanced Configuration and Security
Security best practices and zero-touch deployment ensure that devices are secure and managed no matter where and when employees work.
Best-in-Class Tools and Standards
We use the industry’s best tools and practices to ensure your environment meets or exceeds even the most rigorous standards.
End-User Support
With automation and user self-service enablement, we reduce support traffic. But users do need help from time to time, and we support them with experienced help desk specialists.
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Digital transformation for IT spending begins here.

Our solution offers single portal access, consolidating mobile, on-prem, and business data into one convenient location.

Leveraging ServiceNow
Based on the industry’s best technical operating system for business, we are the only telecom expense management built natively on ServiceNow.
Highly Integrated
We leverage ServiceNow’s tested engine to unify enterprise data from telco carriers, HR, ERP, MDM, Active Directory, and finance systems, unlocking data visibility and automation.
Consolidated View of Spending and Inventories
People, devices, and services are all visible in one portal, including wireless, wireline, and even cloud spending.
Elevated Experience
Customizable self-service portals for managers and users transform the experience of managing devices, lines, options, and approvals.

Embrace the future of endpoint management.

Modern endpoint management re-envisions traditional device management by treating every device as remote. No matter where your employees are, centralized management and security through cloud-native tools keep devices running optimally and securely. Our solution is backed by industry experts with deep cross-platform experience in Windows, Apple, and Google endpoints.

Automated Provisioning
Enable devices to self-configure upon initial boot, eliminating the need for in-person IT intervention and streamlining device setup processes.
Comprehensive Change Management
Orchestrate updates to security settings, applications, and patch statuses without manual intervention, enhancing end-user productivity without sacrificing security.
Reduced Total Cost of Ownership
Our cloud-based solutions minimize upfront costs, accelerate deployment, and simplify scaling, offering a cost-effective endpoint management strategy.
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Our Satisfied Clients

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Serena Jones
CEO, Company Name

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Serena Jones
CEO, Company Name

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Serena Jones
CEO, Company Name

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Serena Jones
CEO, Company Name

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CEO, Company Name

Real Stories From Our Happy Clients

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"We've been doing this so long…they know what we need, and we know what they need. It's more than a partnership in the sense that Dean [All Covered’s National Manager of Device Services] knows probably just as much about the business as I do."

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Zachary Barrett
Senior Operations Manager at Kelly Services

“I've been doing this for 26 years in the Detroit area schools. I've been a technology director for two different school districts in that time, and I can count on one hand the number of companies that I've worked with that are top tier. Companies I can trust with whatever I need. Companies that do what they say they will do, they do it well, and that I've never had an issue with. All Covered is one of those companies.”

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Timothy Klan
Administrator of Information and Instructional Technology at Livonia Public Schools

"We are very thankful that our organizations found each other. We had not previously worked with All Covered, but our instincts and experience told us that our teams would be a powerful combination. The project was fast and aggressive, and your team came through where others would have struggled: an accomplishment to be celebrated. Your recent acquisition of Mac Professionals, a Michigan company, was integral and key to this success—we believe this was a fantastic addition to your portfolio."

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Troy Lindner
CTO, Fraser Public Schools

Our Industry Expertise

Leveraging our deep expertise, we empower clients to harness cutting-edge technologies and best practices to ensure optimal utilization of digital devices from acquisition to retirement.

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Legal

Streamline device management, ensuring secure operations, availability, and compliance.
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Healthcare

Centralize device management to ensure timely access and adherence to regulations.
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Finance

Robust tools for managing enterprise devices will streamline costs and ensure adherence to regulatory standards.
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Education

Easily manage digital devices and other learning resources, enhancing the educational experience.

Device Lifecycle Best Practices to Maintain Future Readiness

A strong device lifecycle strategy helps organizations control costs, reduce risk, and stay competitive as technology evolves. Here's our tips for device management to keep your team secure and productive. 

Our Partners

Featured Resources

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Digital Lifecycle Asset Management Frequently Asked Questions

What Is Digital Lifecycle Asset Management and Why Is It Important?

Digital lifecycle asset management is the process of managing devices from procurement through deployment, maintenance, and retirement. It helps organizations improve efficiency, reduce costs, and maintain security across all endpoints.

What Types of Devices Can Be Managed Through Lifecycle Services?

Lifecycle services support a wide range of devices including laptops, desktops, mobile devices, Macs, and cloud based endpoints. The approach is cross platform and adaptable to different environments.

How Does Device Lifecycle Management Improve Operational Efficiency?

By handling provisioning, support, repairs, and retirement, lifecycle management reduces manual workloads and downtime. This ensures employees stay productive while IT teams focus on higher value initiatives.

What Is Managed Mac and How Does It Benefit Organizations?

Managed Mac provides dedicated support and management for Apple devices within enterprise environments. It ensures consistent performance, security, and integration with existing IT infrastructure.

How Does Asset Visibility Help Reduce Costs?

Real time visibility into deployed and available devices helps organizations avoid unnecessary purchases and better plan resource allocation, leading to more controlled IT spending.

What Happens to Devices at the End of Their Lifecycle?

Devices are securely decommissioned through responsible end of life processes, including data wiping, repair evaluation, and environmentally responsible disposal or recycling.

Ready to future-proof your business?

With All Covered as your trusted IT managed services partner, you'll be ready for tomorrow's technical challenges and opportunities.

Free Consultation